Shipping Information | Bark with Buster®
Shipping Information
Fast dispatch, free shipping over $120, and real support from real dog people. Getting natural treats to your dog should be easy.
✔ Free Shipping Over $120 | ✔ Same or Next Day Dispatch | ✔ Australia-Wide | ✔ Free Local Delivery
Shipping At A Glance
- Free shipping — Australia-wide on all orders over $120
- Flat rate $14.95 — Australia-wide on orders under $120
- Free local delivery — within 5 km of Ascot Vale, Victoria 3032
- Same or next business day dispatch — orders packed with care
- Tracking included — you’ll receive a tracking email when your order ships
- ⭐ Trusted by thousands of Australian dog owners
- ⭐ Australian made and owned
- ⭐ Packed in Melbourne with care
Shipping Rates
Free Shipping — Orders Over $120
All orders over $120 qualify for free standard shipping Australia-wide. No code needed — it’s applied automatically at checkout.
Flat Rate Shipping — Orders Under $120
A flat rate of $14.95 applies to all orders under $120, shipped anywhere in Australia.
Free Local Delivery
We offer free local delivery within a 5 km radius of Ascot Vale, Victoria 3032. Select local delivery at checkout if you’re in the area.
Dispatch & Delivery Times
When will my order be dispatched?
Orders are packed with care and typically dispatched the same or next business day after payment is confirmed.
How long does delivery take?
Delivery times vary by location and carrier. Metro areas typically receive orders within 2–5 business days. Regional and remote areas may take longer. You’ll receive a tracking number to follow your order.
Do you ship to PO Boxes?
Yes — we ship to PO Boxes and Parcel Lockers across Australia via Australia Post compatible services.
Do you ship internationally?
Currently we ship within Australia only. If you’re based overseas and interested in our products, please contact us and we’ll see what we can do.
Tracking & Order Updates
How do I track my order?
You’ll receive a tracking email as soon as your order is dispatched. If you haven’t received it, check your spam folder or contact us and we’ll help track it down.
Can I change my delivery address after ordering?
Please contact us as soon as possible. If your order hasn’t been dispatched yet, we’ll do our best to update the address.
What if my order hasn’t arrived?
If your order is outside the expected delivery window, please contact us with your order number and we’ll investigate promptly.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of receiving it. Include your order number and photos and we’ll resolve it quickly.
For full details on returns and refunds, see our Returns & Exchanges policy.
Built By Real Dog People
Bark with Buster® was shaped through years of hands-on experience caring for dogs through Pet Stays Melbourne. We pack every order with care because we know how much your dog means to you.
Helpful Links
- Returns & Exchanges — our fair and simple returns policy
- Dog Treat FAQs — ingredients, feeding, suitability and more
- Natural Dog Treats Australia — browse our full range
- Contact Us — our team is always happy to help
Questions About Your Order?
We’re real dog people and genuinely happy to help — whether it’s tracking an order, a delivery question, or anything else.
Bark with Buster® — multi-award-winning Australian natural dog treats, trusted by thousands of dog owners across Australia.